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Our Terms, Your Account — What You Need to Know

Using apk3s means you are operating under the terms set out on this page — account access, payment handling through JazzCash, Easypaisa, and Raast, and eligibility based on where local law permits.

Account TermsPayment RulesPrivacy ConditionsEligibility by RegionDispute Process
apk3s Our Terms, Your Account — What You Need to Know
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data — including wallet details for JazzCash, Easypaisa, and Raast — is stored using encrypted protocols. We do not sell personal information to third parties. Cookies on the platform are used to maintain your session and remember device preferences across mobile and desktop; you can manage cookie settings from your account page. Data retention follows the period required by applicable law, and you may request a copy of the data we hold at any time through our support team.

Encryption

Account credentials and payment wallet details are stored with encryption at rest. Connections to the platform use HTTPS and are protected against interception.

Cookie Policy

We use session and preference cookies to keep you logged in across devices and to remember your wallet selection. No advertising-network cookies are placed without consent.

Data Retention

We hold transaction and account records for the period required under the law that applies to your region. After that period, records are deleted or anonymised.

Your Rights

You may request access to, correction of, or deletion of the personal data we hold. Submit the request via the support portal with your registered account details.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Queries

If you have a question about how our terms apply to your account, a dispute over a transaction, or a request to access or delete your personal data, contact our support team directly. We handle legal and account-related queries through the channels below. Response times may vary, but every formal request receives a written reply.

Email Support Send your legal query or data request to our support email. Include your registered mobile number and account ID so we can locate your records quickly.
Live Chat Our chat channel handles account disputes and terms questions in real time. Available through the account dashboard once you are logged in.
Written Request For formal data access or deletion requests, submit a written notice through the support portal. We will acknowledge receipt and respond within the period required under applicable law.

Common Legal and Account Questions

Below are the questions we get most often about how these terms work, what rights you have over your data, and how disputes are handled. If you do not find what you need here, reach out through the support channels listed above.

Access depends on local law and whether you are in an eligible region. You are responsible for confirming that using the platform is lawful in your location before registering an account.

On account closure, your wallet details are removed from active records. We retain transaction history only for the period required by applicable law, after which it is deleted or anonymised.

Yes. Submit a written data access request through the support portal with your registered mobile number and account ID. We will confirm receipt and respond in line with applicable legal timelines.

Contact support via live chat or email with your transaction reference and registered account ID. Our team reviews wallet records and responds with findings. Formal disputes require a written submission through the support portal.

We use session cookies to keep you logged in and preference cookies to remember your device and wallet settings. You can review and manage cookie permissions from the settings page inside your account.

The governing law and jurisdiction for disputes is set out in the full terms document available in your account dashboard. Eligibility and enforcement depend on the local law applicable to your region.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.